FAQ

  • Payment method
  • 1. Payment

    You have the option to make payments via PayPal. Additionally, you can utilize your VISA or Mastercard or Debet card through the PayPal payment gateway

  • 2. Do we charge VAT?

    We do not currently charge VAT.  Any changes to this policy will be communicated in advance.

  • Delivery
  • 1. Delivery

    You can have your order delivered to a home address or a pick-up point. You choose when and where you wish to receive your order when placing your order. We work together with Yodel and Evri, but your local store may deliver the order if you live nearby.

  • 2. Do I have to pay shipping costs?

    Orders over £35 are delivered free of charge. There is a £3,90 delivery charge within the United Kingdom for orders under £35.

  • FAQ
  • 1. How to join membership

    Joining our membership is straightforward. To begin, simply click on 'Log in' at the top left corner, followed by 'Register' on the screen below.

    FAQ

     

    Afterwards, you'll fill in your details and select 'I am not a robot', then proceed to click 'Register'.

    Your account details 21

    Once you've completed the form, we'll send you an email for validation and confirmation."

  • 2. How to place an order?